Week 14

Selecting KB Problem:

The KM system can be assured to be successful if:

°         The user(s) have prior experience with systems applications.

°         The user is actively involved in defining /identifying the specific systems functions.

°         The user is actively involved in user acceptance testing and the final system evaluation.

Ease of Understanding the KM System:

°         Reliable documentation (especially during user training) plays a key role during deployment.

°         Documentation including examples, illustrations, and graphics may reduce training time.

Knowledge Transfer:

Two Approaches used for transferring KM system technology in implementation:

°         The system is actually transferred from the knowledge developer directly to the working unit in the organization.

°         Installing the system on the resident hardware.

Integration Alternatives:

°         Technical Integration

°         Knowledge Sharing Integration

°         Decision Making Flow Integration

°         Workflow Reengineering

Maintenance:

°         Maintenance implies the way of making the required corrections which can continue to meet user's expectations.

Organizational factors:

°         Strong leadership;

°         User participation in the process.

°         Organizational politics.

°         Organizational climate.

°         User readiness (willing)

Security Issues:

°         The new system should provide password / protocol protection.

°         Security procedures should be consistently observed.

°         Access should be restricted regarding update of the KB.

“Practice without knowledge is rootless and knowledge without practice is useless”

Fundamentals of KT :

°         Should be a daily, integral part of a learning organization.

°         Transmitting (or conveying) the knowledge of one source to another source

°         Goal is to promote/facilitate knowledge sharing, increase collaboration and networking.

°         Sources: knowledge bases, experts, etc.

°         Media: LAN, secure/insecure lines, encrypted/plain text, etc.

°         Consumers: another application, a manager, a customer, etc.

Guidelines for Successful KT and Sharing:

°         Reasoning (why to do) BEFORE Processing (how to do)

°         Knowing how the Organization handles Mistakes

°         Doing is BETTER than Talking

°        Employee’s

Vocational Needs:

°         Ability Utilization

°         Advancement

°         Level of Achievement

°         Level of Creativity

°         Compensation

°         Independence

°         Authority (supervision)

Mehwish Shehzad